A Jordanian outsourcing partner that turns every conversation into a growth opportunity.
TawasulCare is a specialized outsourcing company that provides integrated communication solutions for businesses, covering customer service and customer success, sales, and technical support, at the highest quality standards, delivered by distinguished Jordanian talent.
We help companies in Jordan and the Gulf deliver outstanding customer experiences and grow their sales, without the overhead of building an in-house team.
To represent your brand professionally and turn every interaction into satisfied, loyal customers.
To be the trusted communication partner of choice for businesses across Jordan and the Gulf.
Quality, professionalism, transparency, and a genuine commitment to our clients' growth.
Training is the backbone of our service quality. No agent goes live before completing it.
Welcoming, active listening, de-escalation, persuasion & sales.
Call center system, CRM data entry, and chat tools.
Mastering the client's business, the script, and the FAQs.
Recorded mock calls analyzed before going live.
Talk to us about your needs and we'll tailor the right team for you.